ISO 19011


The professionalism of the lead auditor it is essential for the composition of a verification team to rise to the occasion, to guarantee the added value that everyone hopes for.

The course ISO 19011 provides knowledge relating to methodologies and auditing techniques, against which they can be executed audit first party, second party and third party (for third party audits, ISO / IEC 17021: 2015 is applied; however, 19011: 2018 can also be useful as a guide for these types of audits).

The course is based on the new version of the ISO 19011 standard published in July 2018.


Useful Information

  • Upper secondary education diploma or higher qualification

The course includes an in-depth study of the following topics, integrated with exercises based on case studies:

  • National and European accreditation and certification system and related regulations;
  • Types of audits;
  • The ISO 19011 standard;
  • Normative references: 1) Terms and definitions: 2) Principles of the audit activity; 3) Management of an audit program; 4) Audit activities; 5) Competence and evaluation of auditors;
  • Sampling principles;
  • Search for critical factors;
  • Non-conformities and corrective actions;
  • La ISO / IEC 17021-1: 2015 - "Conformity assessment - Requirements for bodies providing audit and certification of management systems";
  • Notes on the qualification schemes of competences according to ISO / IEC 17021-2, ISO / IEC 17021-3 etc.
  • Code of ethics of the certified auditor (AICQ-SIEV);
  • Notes on AICQ-SICEV certification schemes for SGA, SGQ, SGS and ISMS Auditors.
  • Practical simulation
  • Study cases

In case of failure, a certificate of participation will be issued, with the possibility of repeating the exam.

Duration: 24 / 40 hours

  • Classroom course: € 350,00 + VAT (16-hour module)
  • E-Learning Course: € 250,00 + VAT (16-hour module)
  • E-Learning refresher course: € 150,00 + VAT (8-hour module)

We will reserve special conditions for companies that will register more participants.

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